It was a short, sharp module – covering only the most used functionality of XP: accessing and saving files, connecting to a printer, logging off the computer and using Outlook. The module was structured so that learners could dip into the module and easily access the learning they required for a particular function. Simulations were developed to allow learners to practice these skills in the simulator before trying them out on their own desktop. In keeping with the just-in-time, just as much information as you need philosophy, learners had the option of watching overview movies of the functions or going through a step-by-step demonstration – different levels of support for different levels of need.




 
 


       
 
     
 
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